Position Overview

Responsible for supporting the day-to-day execution of HR functions at the property level, acting as a key link between employees, department heads, and the HR Manager. This role is responsible for handling staff administration, recruitment coordination, employee welfare, HR policy enforcement, and documentation — all while contributing to a positive and professional workplace environment.

Responsibilities

HR-Administration and Record-Keeping

Maintain and update all employee personnel files, contracts, and digital records (HRIS).
Ensure proper documentation of promotions, salary changes, warnings, appraisals, and disciplinary actions.
Prepare letters and forms related to employment verification, transfers, probation extensions, and terminations.

Recruitment and Onboarding

Post job advertisements and coordinate with department heads to fulfill staffing needs.
Screen applications, arrange interviews, and conduct background or reference checks.
Organize and deliver new employee orientation sessions and onboarding checklists.

Employee Relations and Support

Serve as a first point of contact for employee inquiries, concerns, or grievances.
Assist in managing workplace conflicts or disciplinary issues confidentially and professionally.
Promote fair treatment, mutual respect, and open-door communication.

Leave and Attendance Monitoring

Track employee attendance, absenteeism, and overtime reports.
Administer leave applications, sick days, and holiday scheduling in coordination with department managers.
Prepare attendance summaries for monthly payroll processing.

Training and Development Support

Coordinate training sessions, compliance briefings, and skill development workshops.
Maintain training logs, track completion rates, and collect post-training feedback.
Assist department heads in identifying training needs and scheduling refresher courses.

Key Competencies

Maintains accurate and well-organized employee records, contracts, and reports.
Communicates clearly and professionally with staff across all levels of the hotel.
Listens actively and handles employee concerns with empathy and discretion.
Handles personal employee information and disciplinary matters with a high level of trust and ethical responsibility.

Working Conditions

Based at one property with regular travel between Explorar Koh Samui and Explorar Koh Phangan.
Flexible schedule, including availability during evenings, weekends, and holidays as needed.

EXPLORAR HOTELS & RESORTS

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