HR OFFICER (H/F) EXPLORAR HOTELS & RESORTS

Position Overview

Responsible for supporting the day-to-day execution of HR functions at the property level, acting as a key link between employees, department heads, and the HR Manager. This role is responsible for handling staff administration, recruitment coordination, employee welfare, HR policy enforcement, and documentation — all while contributing to a positive and professional workplace environment.

Responsibilities

HR-Administration and Record-Keeping

• Maintain and update all employee personnel files, contracts, and digital records (HRIS).

• Ensure proper documentation of promotions, salary changes, warnings, appraisals, and disciplinary actions.

• Prepare letters and forms related to employment verification, transfers, probation extensions, and terminations.

Recruitment and Onboarding

• Post job advertisements and coordinate with department heads to fulfill staffing needs.

• Screen applications, arrange interviews, and conduct background or reference checks.

• Organize and deliver new employee orientation sessions and onboarding checklists.

Employee Relations and Support

• Serve as a first point of contact for employee inquiries, concerns, or grievances.

• Assist in managing workplace conflicts or disciplinary issues confidentially and professionally.

• Promote fair treatment, mutual respect, and open-door communication.

Leave and Attendance Monitoring

• Track employee attendance, absenteeism, and overtime reports.

• Administer leave applications, sick days, and holiday scheduling in coordination with department managers.

• Prepare attendance summaries for monthly payroll processing.

Training and Development Support

• Coordinate training sessions, compliance briefings, and skill development workshops.

• Maintain training logs, track completion rates, and collect post-training feedback.

• Assist department heads in identifying training needs and scheduling refresher courses.

Key Competencies

• Maintains accurate and well-organized employee records, contracts, and reports.

• Communicates clearly and professionally with staff across all levels of the hotel.

• Listens actively and handles employee concerns with empathy and discretion.

• Handles personal employee information and disciplinary matters with a high level of trust and ethical responsibility.

Working Conditions

• Based at one property with regular travel between Explorar Koh Samui and Explorar Koh Phangan.

• Flexible schedule, including availability during evenings, weekends, and holidays as needed.

Requirements & Qualifications

• Bachelor’s degree in: human resources management, hospitality management, business administration.

• 1–3 years of relevant experience in an HR role, preferably in a hospitality or service industry setting.

• Comfortable with administrative tasks, data entry, and maintaining organized digital and physical employee records.

• Proficiency in both spoken and written English.